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Customer Support Email

Please use the the email listed below for all your customer support needs, including technical questions, billing information, refunds and cancellations. Typical response time is usually less than 24 hours, Monday through Friday 9:00am to 5:00pm PST. Please allow up to 72 hours for a response as we usually have a very large volume of emails to process everyday.

support@5kformula.com

Contact Matthew Neer on Facebook

If you would like to do business with Matthew, you can reach him on his personal Facebook. Please do not treat this as a customer support medium, as this is why we use the email listed above and hire a full time staff to support you. Matthews email is strictly for business purposes only.

Matthew Neer on Facebook

Chat with Matthew Neer on Skype (text only)

You can also do business with Matthew on Skype. Please keep this professional as this is not a customer support chat. This is for joint venture deals, affiliates, traffic and more. Players only.

Skype ID: MatthewNeer

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